We’ve all been hearing for some time about the “digital transformation” of retail stores. And to be sure, progress has been made: in supply chain management, sales data analytics, omnichannel ...

When the first Batteries Plus opened in 1988 in Green Bay, Wis. it was a groundbreaking retail concept, in many ways heralding a new era of personal computing and electronics. Cell phones had just ...

Kim Sang-hyun, vice chairman and CEO of Lotte Retail Group, delivers a keynote speech at an Asia-Pacific Economic Cooperation (APEC) CEO Summit session titled ″Digital Transformation & Retail ...